Exchange & Return Policy
Your Satisfaction Is Our Priority
Thank you for choosing SQUARE as your premium shopping destination. We care deeply about your satisfaction and want you to be completely happy with your artistic lifestyle pieces. If you have accepted your order, you are eligible to return it within 14 days of receiving the item.
Return & Exchange Conditions
To ensure a seamless return process and maintain our high quality standards, any returned item must comply with the following strict conditions:
- New Condition: Items must be completely unused, unworn, and in pristine condition.
- Sealed Condition: Products must remain in their original sealed state where applicable.
- Complete Package: The return must be absolute, including all original accessories, documentation, and the original protective packaging.
- Not Damaged: Items showing any signs of physical damage, washing, stains, or mishandling will not be accepted.
- Tags & Labels Attached: All original product tags, security seals, and branded labels must remain securely attached.
How to Initiate a Return
If your package meets all the requirements listed above, please reach out to our dedicated customer service team at hello@square.com with your order number. Our team will guide you through the collection or exchange steps seamlessly.